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Research Article
Received: 27 Dec 2024, Accepted: 26 Feb 2025,
 


Evaluating the Usability and Performance of E-Commerce Database Transaction Systems Under Real-Time Stress Using McCall’s Quality Model

Siti Solehah Othman, Noraziah Ahmad, Roslina Mohd Sidek.

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    • Abstract
    E-commerce depends on database transaction systems to handle large numbers of user interactions and transactions effectively and securely. In the current literature, numerous investigations have sought to determine the usability of the systems based on McCall’s Quality Model; however, assessing system performance under real-time stress situations has not been explored much. This builds on previous research regarding adding stress testing to identify how usability, as well as performance, is impacted in heavy traffic. The present work employs an improved evaluation framework and encompasses major platforms like Shopee, Lazada, Amazon, and Flipkart and major factors, including Efficiency, Reliability, and Integrity. Implications of the study will help in designing strategies for increasing system reliability and transaction continuity and developing strategies to increase user satisfaction in present day scalable online trading environments.

    Key words: Usability; Real-Time Stress; Database Transactions; McCall’s Quality Model; E-Commerce


    		 
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    How to Cite this Article
    Pubmed Style

    Othman SS, Ahmad N, Sidek RM. Evaluating the Usability and Performance of E-Commerce Database Transaction Systems Under Real-Time Stress Using McCall’s Quality Model. Journal of Engineering and Applied Sciences. 2025; 12(1): 67-73. doi:10.5455/jeas.2025010608

    Web Style

    Othman SS, Ahmad N, Sidek RM. Evaluating the Usability and Performance of E-Commerce Database Transaction Systems Under Real-Time Stress Using McCall’s Quality Model. https://jecasmu.org/?mno=234890 [Access: December 25, 2025]. doi:10.5455/jeas.2025010608

    AMA (American Medical Association) Style

    Othman SS, Ahmad N, Sidek RM. Evaluating the Usability and Performance of E-Commerce Database Transaction Systems Under Real-Time Stress Using McCall’s Quality Model. Journal of Engineering and Applied Sciences. 2025; 12(1): 67-73. doi:10.5455/jeas.2025010608


    Vancouver/ICMJE Style

    Othman SS, Ahmad N, Sidek RM. Evaluating the Usability and Performance of E-Commerce Database Transaction Systems Under Real-Time Stress Using McCall’s Quality Model. Journal of Engineering and Applied Sciences. (2025), [cited December 25, 2025]; 12(1): 67-73. doi:10.5455/jeas.2025010608


    Harvard Style

    Othman, S. S., Ahmad, . N. & Sidek, . R. M. (2025) Evaluating the Usability and Performance of E-Commerce Database Transaction Systems Under Real-Time Stress Using McCall’s Quality Model. Journal of Engineering and Applied Sciences, 12 (1), 67-73. doi:10.5455/jeas.2025010608


    Turabian Style

    Othman, Siti Solehah, Noraziah Ahmad, and Roslina Mohd Sidek. 2025. Evaluating the Usability and Performance of E-Commerce Database Transaction Systems Under Real-Time Stress Using McCall’s Quality Model. Journal of Engineering and Applied Sciences, 12 (1), 67-73. doi:10.5455/jeas.2025010608


    Chicago Style

    Othman, Siti Solehah, Noraziah Ahmad, and Roslina Mohd Sidek. "Evaluating the Usability and Performance of E-Commerce Database Transaction Systems Under Real-Time Stress Using McCall’s Quality Model." Journal of Engineering and Applied Sciences 12 (2025), 67-73. doi:10.5455/jeas.2025010608


    MLA (The Modern Language Association) Style

    Othman, Siti Solehah, Noraziah Ahmad, and Roslina Mohd Sidek. "Evaluating the Usability and Performance of E-Commerce Database Transaction Systems Under Real-Time Stress Using McCall’s Quality Model." Journal of Engineering and Applied Sciences 12.1 (2025), 67-73. Print. doi:10.5455/jeas.2025010608


    APA (American Psychological Association) Style

    Othman, S. S., Ahmad, . N. & Sidek, . R. M. (2025) Evaluating the Usability and Performance of E-Commerce Database Transaction Systems Under Real-Time Stress Using McCall’s Quality Model. Journal of Engineering and Applied Sciences, 12 (1), 67-73. doi:10.5455/jeas.2025010608


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    • ISSN: 1658-6638 (print)
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